Refund policy

30-day returns

We want you to love your Bare Case Co. order. If something isn't right, you can request a return within 30 days of delivery.

To be eligible, items must be unused, in the same condition you received them and in their original packaging. Please keep your receipt or proof of purchase.

How to start a return

Email us at contact@barecaseco.com with your order number. We'll reply with the return address and instructions. Items sent back without first requesting a return will not be accepted.

Return shipping

Return shipping costs are the customer's responsibility. We do not charge restocking fees (0%).

Damaged or wrong item

Please inspect your order on arrival and contact us within 7 days if the item is defective, damaged or not what you ordered, so we can make it right at no cost to you.

Refunds

Once we receive and inspect your return, we'll notify you and, if approved, refund the original payment method within 10 business days. Your bank may take additional time to post the refund.